--- layout: default title: Privacy Policy for crash reports description: Privacy Policy for crash reports lang: en ---

# What information do we collect?

We collect information from you when you send us an error report from TortoiseSVN, hereinafter referred to as the "Software".

The information includes:

- Crash description XML file (crashrpt.xml) containing the basic information about the crash Software name and version, resource usage parameters, your Windows version, your country and language). You may be asked to enter your e-mail address and short problem description. This information is also included into the crash description XML file.
- Crash minidump file (crashdump.dmp) which contains technical information about exception in the Software (processor information, operating system version, process and thread information, stack traces for each thread, the list of loaded modules).
- Registry key dump file that may contain the persistent settings of the Software.

# What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To improve the Software (we continually strive to improve the Software based on the information and feedback we receive from you)
- To find bugs and fix them in the Software

# Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may however share the crash dump file with developers of other projects if the crash happens in their code, like e.g. the Subversion library. But we share this only if it's necessary for them to fix the bug which caused the crash report to be sent.

# Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.