---
id: 67c7792851d126dc00b5c9e6
title: Task 78
challengeType: 19
dashedName: task-78
lang: en-US
---

<!-- (Audio) James: We're short on a few key roles and it's making things difficult for everyone. -->

<!-- SPEAKING -->

# --instructions--

Listen to the audio and answer the question below.  

# --questions--

## --text--

What could Maria say to James to acknowledge his feedback?  

## --answers--

`That's not important.`

### --feedback--

This dismisses James's concern instead of acknowledging it.  

---

`I understand.`  

## --video-solution--

2  

# --explanation--

`I understand` is used to acknowledge someone's feelings or concerns. It shows that the listener recognizes what the speaker is saying, even if they don't have a solution yet. For example:

`I understand that the deadline is stressful. Let's figure out how to manage it.` - This means the speaker recognizes the stress and wants to address it.  

# --scene--

```json
{
  "setup": {
    "background": "company2-boardroom.png",
    "characters": [
      {
        "character": "James",
        "position": {
          "x": 50,
          "y": 15,
          "z": 1.2
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_12-2.mp3",
      "startTime": 1,
      "startTimestamp": 35.18,
      "finishTimestamp": 39.66
    }
  },
  "commands": [
    {
      "character": "James",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "James",
      "startTime": 1,
      "finishTime": 5.48,
      "dialogue": {
        "text": "We're short on a few key roles and it's making things difficult for everyone.",
        "align": "center"
      }
    },
    {
      "character": "James",
      "opacity": 0,
      "startTime": 5.98
    }
  ]
}
```
