# Credits & ChatCut Pro

## What Are Credits

Credits are the currency for all AI-powered features in ChatCut. Every time the AI processes a request, credits are consumed.

**What uses credits:**

- AI conversation — chatting with the AI to edit and refine your video
- AI generation — creating videos, images, motion graphics, music, or voiceovers

**What does NOT use credits:**

- Browsing and previewing projects
- Manual editing (dragging, trimming, adjusting items on the timeline)
- Exporting your video
- Uploading media files

## How Credits Are Consumed

There are two types of credit consumption:

### 1. Conversation

Every message you send to the AI assistant costs credits. The amount depends on:

- **Task complexity** — a multi-step editing task with many changes costs more than a simple question.
- **Conversation length** — the longer the conversation in a session, the more context the AI processes, which increases cost per message.
- **Project size** — larger projects with more clips and tracks require more context for the AI to understand.

Tips to use credits efficiently:

- Be specific and clear in your requests to reduce back-and-forth.
- Start a new project/session for unrelated tasks to keep context small.

### 2. Generation

Each generation task consumes credits independently. Approximate costs:

| Feature                       | Approximate Cost                  |
| ----------------------------- | --------------------------------- |
| AI video generation           | ~3 credits per 5-second clip      |
| AI image generation           | ~0.2 – 0.6 credits per image      |
| Motion graphics generation    | ~0.1 – 0.3 credits per generation |
| AI music generation           | ~0.12 credits per song            |
| AI voiceover (text-to-speech) | ~0.08 credits per second of audio |

These are approximate — actual costs may vary slightly depending on the complexity and output.

**Important:** Generation credits are only deducted after the generation succeeds. If a generation fails, no credits are consumed.

For Motion Graphics, Video Generation, and Image Generation, users may see a confirmation card in the AI chat area before the agent starts a generation that costs credits. Choosing **Allow all ... in this project** enables the matching **Generation Auto-Allow** switch for the current project only. To disable it later in that project, open **Agent Settings** from the bottom of the AI panel, next to the **Agent** mode selector, then open **Generation Auto-Allow**.

## Checking Your Balance & Usage History

Your current credit balance is visible near the profile avatar in the top-right user menu area. Open the profile menu to access Upgrade and credit/billing options.

To view your credit usage history, click your profile icon → **Credits history**. The dialog shows current credits, subscription status, and usage history by day, by type, or in full detail.

Guide users to the matching view for their question:

- **How many credits do I have left?** Check the available balance at the top of **Credits history**.
- **How many credits did I use?** Check **By Day** for daily totals or **By Type** for totals grouped by feature.
- **How many credits did the last action use?** Check **Detail** for the newest negative transaction. The same row shows the balance after that charge.
- **How many credits did a payment add?** Guide the user to Profile -> **Credits history** and the **Credits** table at the top. Payment amount alone is not enough to infer the result because the selected product, billing period, and promotion can differ.
- **How do I subscribe or buy more credits?** Use **Upgrade** for ChatCut Pro, or Profile -> **Credits history** -> **Buy Credits** for a one-time credit pack.

Do not estimate an exact live-account value from the task description, a dollar amount, or approximate generation pricing. Give the navigation above instead. A purchase adds credits; it is not itself credit usage.

## Payment Methods

ChatCut Pro checkout supports card and Alipay.

- Monthly ChatCut Pro paid with card or Alipay renews automatically.
- Annual ChatCut Pro paid with card renews automatically.
- Annual ChatCut Pro paid with Alipay covers one annual billing period and does not renew automatically.
- For credit packs, the checkout page is the source of truth for the payment methods available for that purchase.

When asked whether ChatCut supports Alipay, answer **yes** directly and explain the monthly-versus-annual renewal difference if relevant. Do not send the user to support for this question.

## ChatCut Pro

### Free

- Receive credits upon registration.
- Access to core AI editing features.
- Some premium features (like Seedance 2.0 video generation and ProRes export) require ChatCut Pro.

### ChatCut Pro

ChatCut Pro is the paid subscription shown in the app. It includes credits and unlocks premium features. The **Upgrade to ChatCut Pro** dialog shows the current credits, pricing, discounts, and checkout methods, so use the in-app dialog as the source of truth for exact pricing.

**ChatCut Pro features include:**

- Seedance 2.0 video generation
- Motion graphics transparent background export (ProRes 4444)
- All AI agent editing capabilities
- Motion graphics generation
- AI image generation
- AI music generation

**Credit validity:**

- Subscription credits are valid for 2 months — if you don't use all your credits this month, they carry over to next month.

### Credit Packs (Add-on)

Users can purchase one-time credit packs when they need extra credits:

- Packs are shown in the Pricing or Credits history flow.
- Common pack sizes are 100, 200, 400, and 800 credits.
- Credit pack pricing is shown in-app at checkout.
- Credit pack validity should be confirmed from the checkout or billing UI when the user purchases.

## How to Upgrade

1. Click the profile icon in the top-right corner.
2. Click the "Upgrade" button next to your plan/credit balance.
3. Review the available credits and complete payment.
4. Complete payment.

## How to Buy Credit Packs

1. Click the profile icon in the top-right corner.
2. Select **Credits history**.
3. Click **Buy Credits** in the Credits section, or open **Upgrade** and switch to the credit packs view.
4. Select a credit pack and complete payment.
